Internal Comms Manager



United States · Remote
Posted on Tuesday, February 27, 2024

At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

  • You’ve got positive energy. You’re optimistic about the future and determined to get there.
  • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
  • You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
  • You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
  • You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

Internal Communications serves Coinbase’s mission by helping to build an exceptional employee experience and reinforce our mission, strategy and culture. The Internal Communications Manager will report to the Director of Internal Communications as an independent contributor at Coinbase and partner directly with senior leaders and teams across the company to tell powerful stories, design communications and change efforts, and help define communications standards and norms.

What you’ll be doing (ie. job duties):

  • Strategic communications partner to Executive/senior leader/s.
  • Ensuring employees have the information and context they need to do their job.
  • Create and improve systems that scale communications across a globally distributed, remote workforce.
  • Develop a deep understanding of the company mission, strategy and culture to reinforce in all communications.
  • Maintaining a broad understanding of the needs and dynamics of each team you support to best advise them.
  • Proactively identifying opportunities and developing new programs to uplevel internal communications.
  • Supporting and executing team-wide and company-wide live events (i.e. drafting talking points, advising on event flow and structure, preparing speakers, etc.)
  • Partnering with your Internal & External Comms teammates to manage proactive/reactive communications and internal issues management.

What we look for in you (ie. job requirements):

  • 7+ years of experience in internal, external or corporate communications, media / journalism, or another writing intensive role.
  • Excellent written and verbal communications skills, prioritizing clarity & brevity in all communications.
  • Experience directly partnering with senior executives on communications initiatives, with examples of ability to influence stakeholders and adapt work style accordingly.
  • Resilience and grit—able to maintain a proactive, even-keeled posture in the face of rapid organizational change and shifting priorities.
  • Experience communicating to a highly distributed, remote workforce.
  • Extremely organized (gets energy from roadmapping, planning, envisioning the path).
  • Able to think and do—someone who can both generate ideas and implement them.
  • Able to balance speed and quality, with an acute sense for what matters most in a given moment.
  • Deep curiosity about crypto and the intersection of technology and finance.

Nice to haves:

  • Experience with design and/or multimedia development (i.e. design skills within Google Slides, experience/expertise in video editing).
  • Experience in communicating to highly-technical, engineering-focused audiences.
  • Experience with both external and internal communications.
  • Experience driving virtual live events.

Job #: P55519

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).
Pay Range:
$153,000$180,000 USD

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete this intake form to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

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