Healthcare Data Associate (6month Contract; Hybrid 3 days/week in office)
We all depend on healthcare throughout our lifetimes, for ourselves, and our families and friends, but it is notoriously difficult to navigate and understand. As an industry that comprises 20% of the US economy we think healthcare should work better for all of us. At Collective Health we believe it’s time for a new day in healthcare where as members we are informed and empowered to make the right care choices when the decisions are urgent and critical.
This is a contract position duration begins October 3, 2023 and is though January 2024 (duration 4 months).
You must be located near Lehi, UT and be in office at least 3 days per week.
Eligibility flows through and impacts every aspect of the Collective Health platform, and we are adding to the team for seasonal increase of needs to support the receiving, processing, validating and sending our eligibility information with our partners. We exchange a high volume of files per day with customers, networks, and partners, and are looking for people to support the operation, quality, and scaling of our data management systems. You will be an important part of improving the member healthcare experience by operating and scaling our data operations platform. For the duration of this contract you will report to the Senior Manager, Eligibility Operations.
What you'll do:
- Investigate and resolve daily exceptions and errors
- Investigate/resolve discrepancy reports
- Work towards preset daily productivity goals
Your skills include:
- Experience with collaboration
- Work within defined service levels and maintaining high productivity/accuracy
- Excellent Internal and external client/partner communication
- EDI experience
- Experience working within the healthcare industry
- Basic SQL knowledge
- Experience working with HR Systems
- Experience working with carriers
- Experience with US healthcare systems
- Ability to follow predefined processes and communicate issues immediately as they arise.
Job Start Date
- Tuesday October 3, 2023
Pay Transparency Statement
This is a hybrid position based out of our Lehi office, with the expectation of being in office at least three weekdays per week. #LI-hybrid
About Collective Health
Collective Health simplifies employee healthcare with an integrated technology solution that makes healthcare work for everyone. With 400,000 member lives and over 70 clients—including Driscoll’s, Pinterest, Red Bull, Restoration Hardware (RH), and more—Collective Health is reinventing the healthcare experience for forward-thinking organizations and their people across the U.S. The company has developed an integrated health benefits platform, and partnered with innovative companies across care delivery and diagnostics to meet the most pressing healthcare challenges for employers today.