Product Manager

Collective Health

Collective Health

San Francisco, CA, USA · Lehi, UT, USA · Plano, TX, USA
Posted on Saturday, May 11, 2024

We all depend on healthcare throughout our lifetimes, for ourselves, and our families and friends, but it is notoriously difficult to navigate and understand. As an industry that comprises 20% of the US economy we think healthcare should work better for all of us. At Collective Health we believe it’s time for a new day in healthcare where as members we are informed and empowered to make the right care choices when the decisions are urgent and critical.

Collective Health’s mission is to transform people’s healthcare experience from confusing and complicated to empowering and trustworthy. We are looking for a stellar Senior Product Manager to define and drive our digital product suite to help our 500,000 members and their families take better care of their own health and benefits.

As a Senior Product Manager, you'll work closely with our engineering, design, and operations teams to establish the direction for the future of our member-facing products across multiple platforms. You'll be responsible for gathering, structuring, and prioritizing product requirements from internal and external stakeholders to execute your roadmap across our deep technology stack to deliver industry-leading service at scale to serve our mission of making it effortless to understand, navigate, and pay for care.

What you'll do:

  • Own and drive the product roadmap for our suite of member experience products, manage backlog and prioritize appropriately
  • Form relationships with your team and provide a platform to highlight group and individual growth
  • Be the evangelist for your product area across all areas of the organization
  • Prioritize feature requests, enhancements, and opportunities based on company goals and objectives
  • Partner with design, engineering, and data science teams to ensure that features are delivered to specification
  • Partner with sales, client success, customer experience and clinical service teams to deeply understand individualized member needs, and deliver the best technology-driver solution to meet those needs
  • Communicate progress to stakeholders, functional owners, and internal team members

To be successful in this role, you'll need:

  • 3-5 years of experience in product management or software engineering
  • Mastery in researching, gathering, drafting, and translating requirements between stakeholders, design, content, and engineering counterparts
  • Bachelor’s degree in a technical discipline or equivalent experience
  • Excellent problem solving and communication skills
  • Fervent passion to solve healthcare challenges to improve the lives of others
  • Adaptability to thrive in highly complex and changing environments
  • Familiarity with enterprise software and mobile development
  • Familiarity with operating in regulated industries (HIPAA, FINRA, CCPA, etc.)
  • Excellent organizational skills with the ability to keep track of multiple projects simultaneously
  • Experience in consumer software and/or healthcare is a plus but not required

Pay Transparency Statement

This is a hybrid position based out of our offices: San Francisco, CA, Plano, TX, or Lehi, UT. Hybrid employees are expected to be in the office three days per week (Plano, TX) or two days per week (all other locations). #LI-hybrid

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/#benefits.

About Collective Health

Collective Health is the leading health benefits platform that brings together medical, dental, vision, pharmacy, and program partners into an integrated solution that better enables employees and their families to understand, navigate, and pay for healthcare. By reducing the administrative lift of delivering health benefits, providing an intuitive member experience, and helping control costs and improve outcomes, the company guides employees toward healthier lives and companies toward healthier bottom lines.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact [email protected].

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