Sales Development Representative



Sales & Business Development
San Mateo, CA, USA
Posted on Tuesday, April 18, 2023

You + Helix

Helix is a place where innovators and doers gather in order to drive significant progress in population genomics. We have come together to work at the intersection of clinical care, research, and genomics.

If you’re excited by the idea of making a meaningful impact and joining a team where we pride ourselves on driving innovation through fostering an environment with an emphasis on empowering one another to grow, Helix might be the place for you!

Helix + The World

Helix is the leading population genomics and viral surveillance company. Helix enables health systems, public health organizations and life science companies to accelerate the integration of genomic data into patient care and public health decision making.

We are continuing to scale our world-class team to support our dedication to empowering every person to improve their life through DNA.

Helix + Transparency

At Helix, we value transparency. You will find the expected compensation, interview process, what to anticipate during onboarding, and your first 90 days listed in the job description for all Helix roles.

What is special about this role?

The Sales Development Representative at Helix will play a critical role with the Commercial team to drive business leads with both cold and warm outreach to health system decision makers. This role often acts as a first touch point for prospective customers, so will need to quickly build customer rapport and establish trust and credibility.

As a Sales Development Representative, you will:

Execute Helix’s outreach strategy in order to drive first calls with prospects

  • Develop and execute cold outreach, warm touch and follow-up messaging, in partnership with Marketing team
  • Build creative messaging that will make Helix and yourself stand out in a competitive marketplace
  • Nurture opportunities with health system decision makers to turn them into first calls or meetings with Business Development team
  • Confidently handles multiple channels to execute outreach including but not limited to email, phone calls & LinkedIn outreach.
  • Execute pre-event outreach and timely post-event lead follow-up to maximize first call opportunities and continues to nurture them to first meeting
  • Represent Helix at key conferences by interacting with prospects and developing leads at the booth
  • Maintain prospect CRM and own monitoring of warm and hot leads
  • Perform screening calls with inbound leads and identifies true opportunities for Business Development team
  • Proactively identifies and executes new opportunities and avenues to drive first calls

About you:

  • Mission-oriented, with a deep passion for improving people’s lives through DNA
  • Interest in healthcare
  • BA or BS required
  • Self-starter with proactive approach to pursuing and securing leads
  • Organized individual with solid time management skills.
  • Strong communications skills, both oral and written, in addition to excellent listening skills and a positive, engaging presence.
  • Willingness to contribute in a variety of ways, even if outside formal responsibilities
  • Accomplishes team and organization goals by accepting ownership for following through on new and different requests.


  • Knowledge of and experience working with Hubspot, Salesforce, Groove & LinkedIn Sales Navigator
  • Sales experience working in the B2B healthcare space

Expected Interview Process:

1) Recruiter Screen 2) Manager Screen/Tech Screen 3) Onsite 4) Offer

Expected Pay For This Role:

There are 3 distinct parts to your Helix offer: 1) Base Salary 2) Annual Bonus 3) Equity

  • Expected Helix Base: $51,000 - $70,000
  • Expected Helix Discretionary Annual Bonus: 5% of your annual salary
  • Equity: We offer generous equity at Helix. If you receive a Helix offer your recruiter will book dedicated time with you to educate you on our equity model.

The salary range above is our reasonable estimate of the base compensation for this role across US locations. Actual starting pay will be based on non-discriminatory job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about your specific work location salary range during the hiring process.

Aside from working alongside brilliant, dedicated, passionate, down-to-earth, curious, warm, and thoughtful people, we also provide great benefits:

  • Comprehensive Health Insurance with Date of Hire eligibility
    • Above average employer paid premium coverage
  • 12 weeks Helix Paid Parental Leave option
  • 401(k) with employer matching of up to 4% and 100% Vesting on the Date of Hire
  • Comprehensive Well-Being Benefits
    • 18 well-being programs covering financial, legal and wellness solutions
  • Flexible PTO
  • Remote options for many roles and a home office stipend

What To Expect During Your Onboarding Week:

We want to make sure your first week is spent learning the foundations. You will be invited to live orientation sessions and spend time with your hiring manager developing your individual roadmap to success. This experience will include sessions that cover your benefits, security & privacy training, an introduction to the OKR framework used at Helix and our communication tools and norms.

What To Expect During Your First 90 days:

  • First 30 days: you’ll spend time learning the Helix way, completing training and onboarding for your roles, and getting introduced to your team and relevant stakeholders. You’ll also gain a deeper understanding of our customers, our products, the impact we make in the lives of our communities, and how to thrive at Helix through participation in Helix U.
  • Day 30 - 60: you’ll spend time contributing to projects, deeply familiarizing yourself with team and company processes, and developing a deeper understanding of Helix’s products, services and capabilities.
  • Day 60 - 90: you’ll build your OKRs with your manager, start to take ownership of projects and initiatives on your team, and begin to demonstrate your impact on the Helix mission.

Helix is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.