Principal Product Designer, Commerce



Product, Design
San Francisco, CA, USA
Posted on Friday, October 13, 2023

Patreon is the best place for creators to build exclusive content and community for their fans. We enable creators (podcasters, writers, musicians, illustrators, etc) to connect with their fans directly and make money from their creative work. Creators can sell one-off items from their own shops or offer recurring monthly memberships with exclusive access to their work.

There are over 250,000 active creators earning on Patreon and over 10 million members. Our goal has always been to help creators achieve financial freedom doing what they love - and we're leaders in the space, having sent over $3.5 billion to creators since our inception. We’re continuing to invest heavily in building the most talented team in the Creator Economy and are looking for a Product Designer for our Commerce organization to support our mission.

This role is based in New York and open to those who are able to be in-office 2 days per week on a hybrid work model.

About the Role

  • Proactively discover company-level opportunities and help bring clarity and alignment among stakeholders through high-fidelity prototypes and expert storytelling

  • Work closely with Research, Product and Engineering to identify, plan, scope and execute end-to-end design solutions based on user insights, business needs, and industry trends

  • Work across the entire design organization to develop design processes and systems that are durable, repeatable and set a new standard for craft

  • Give and solicit feedback from other designers in order to continually raise our bar for quality

About You

  • 8+ years of crafting end-to-end product design experiences

  • Portfolio with demonstrated evidence of shipping world-class customer experiences that have made a significant impact on business metrics

  • Deep organization and execution skills, especially in collaboration with multiple stakeholders

  • A deep commitment to craft & product excellence

  • A humble, collaborative, and service-oriented approach to your career

  • The ability to collaborate and communicate effectively with design, product, and research partners

  • Scrappiness & bias towards action: we’re building the future of creative independence and changing the way art is made.

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

  • Put Creators First | They’re the reason we’re here. When creators win, we win.

  • Build with Craft | We sign our name to every deliverable, just like the creators we serve.

  • Make it Happen | We don’t quit. We learn and deliver.

  • Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds across the organization. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, unlimited paid time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.