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Client Platform Engineer

Stripe

Stripe

Software Engineering
Chicago, IL, USA
Posted on Wednesday, December 13, 2023

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Client Platform Engineering (CPE) team, residing within the Corporate Technology organization, builds the tooling to secure and manage our endpoints, while maintaining a frictionless user experience for Stripes.

We focus on protecting every Stripe employee’s most used tools: client endpoint devices. Our team owns the entire lifecycle of these assets, and with it, the responsibility of ensuring our fleet is managed with the level of thoughtfulness and rigor that our users and customers expect. Our scope includes the management of 7,000+ macOS laptops, 2,000+ ChromeOS devices, 7000+ iOS devices, and hundreds of Windows endpoints.

What you’ll do

We are seeking someone who brings an engineering mindset to solving technical problems. Though past experience as a Client Platform Engineer is a plus, it is not a requirement. We are seeking to grow the team by adding generalist Engineers who are capable of solving a variety of technical problems.

Your day-to-day work will include a mix of tending to our existing fleet and its associated management tools, working on larger strategic projects that span multiple teams and quarters (one example: self-service laptop provisioning tools), and providing input into our longer-term roadmap and planning activities.

Responsibilities

  • Be responsible and accountable for the successful delivery of engineering projects that improve the security, reliability, compliance, and automation of our fleet
  • Be constantly on the lookout for opportunities to eliminate manual work through tool building and automation
  • Collaborate with our primary internal customers (Security, IT Operations and Developer Productivity) to respond to their requests and troubleshoot issues with the tooling we provide them
  • Use your deep technical skills to debug and solve complex technical problems
  • Hold a high bar for code quality and standards by reviewing, approving and providing feedback on code submission by your peers
  • Be a contributor to longer-term artifacts such as our team charter and roadmap
  • Demonstrate strong dispute resolution and technical decision making, and provide deliberate and thoughtful explanations of how decisions are reached.
  • Be a mentor to others. This includes holding a high bar on technical decision making and on engineering artifacts like design docs and code that the team produces
  • Contribute to the development and refinement of operational metrics, and improve the systems used to track the health of our fleet
  • Help your teammates by sharing knowledge, mentoring, and participating in our on-call rotation
  • Keep abreast of industry trends and forums to ensure Stripe remains an innovator in this domain

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • Experience managing endpoints using code-based configuration management tools (Chef, Puppet, Salt, Ansible)
  • Proficiency in at least one software development language
  • Experience writing infrastructure as code using declarative configuration files
  • Experiencing writing middleware
  • Experience leveraging APIs to make changes
  • A user's first mindset and a focus on creating great user experiences

Preferred qualifications

  • * Experience deploying and managing binary authorization systems
    • Familiarity with third-party and open source CPE tools
    • Familiarity with Mobile Device Management (MDM) tools
    • Familiarity with managing fleets of macOS, ChromeOS, iOS, Android, and/or Windows devices
    • Proficiency managing cloud infrastructure using an industry-standard provider
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

The annual US base salary range for this role is $128,700 - $174,100. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

Chicago, Toronto, Dublin HQ, New York, South San Francisco HQ, or Seattle

Team

Infrastructure & Corporate Tech

Job type

Full time