Mission Success Manager
Vannevar Labs
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Posted on Sep 16, 2023
Vannevar Labs builds next generation defense software for the public servants keeping our country safe. As a team, we exist because we believe in public service, and we think that our democracy and government improve only if we put serious, collective effort into improving them, including the technology our government uses.
This mission has become urgent. Ukraine is engaged in a war for survival with Russia. China regularly flies nuclear-capable bombers into Taiwan and Japan’s airspace. The US and our allies are fighting a war of deterrence with woefully outdated technology.
We build software to support these missions, including providing battlefield information to allies, identifying malign activity, and helping the US deter and deescalate conflict.
We are a profitable growth startup with some of the best defense investors in the world, including General Catalyst, DFJ Growth, Point72, and enterprise tech investors Costanoa and Felicis.
We are looking for a Mission Success Manager to execute on our deployments and deliver great technology outcomes to our defense and national security partners at Vannevar. This position will report to a Senior Mission Success Manager aligned to one
of our pods. These pods focus on launching foothold pilots, converting pilots into larger projects, and embedding those projects within existing programs or inventing new ones within the national security space.
As a Mission Success Manager, you will execute on the delivery strategy on our current deployments and new footholds as we develop them to deliver unit-changing mission outcomes for our defense partners through the technology we deploy. The intended growth trajectory of this role is to develop into a Senior Manager to quarterback major customer success efforts within 12-18 months of joining the company.
About You –
-You bring experience and intuition to deploying new defense products with the Department of Defense.
-You have mission domain expertise in national security technology.
-You are hungry to work in a national security startup where you can build a team and drive significant mission outcomes through creative approaches, deep understanding of our technologies and their applications to strategic competition with nation states, and relentless ground game.
What you'll do –
-Execute on deployment strategies. Deliver on execution strategies that will drive outcomes on a set of deployments that contribute to the overall growth strategy.
-Deliver mission impact. Execute on this strategy with your pod to create user traction, deliver major wins aligned with program managers’ objectives, and communicate this impact to project stakeholders.
Qualifications –
-3+ years experience in customer success for defense products
-Demonstrated ability to transition pilots and deliver growth outcomes
-Mission domain experience in national security technology
Requirements –
-U.S. Citizenship status is required as this position will require the ability to access U.S. only data systems and export controlled data.
Must have an active Security Clearance or have held one previously.
-Up to 50% travel required.
What We Offer:
401k Match
Equity
Health, dental, and vision insurance
Open PTO
Flexible work environment - you manage your workday
100% remote - work from anywhere in the US
Mental health benefits
Pet care reimbursement during travel
Vannevar Labs is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
We encourage candidates from all backgrounds to apply, even if you don't feel like you're a perfect fit. If you're passionate about contributing to our mission, we'd love to hear from you!
This job is no longer accepting applications
See open jobs at Vannevar Labs.See open jobs similar to "Mission Success Manager" DFJ Growth.